Frequently asked questions to help you buy a voucher, a gift box or an item - HOTEL CRILLON LE BRAVE
Are gift boxes sent immediately after purchase?
Yes, the HOTEL CRILLON LE BRAVE gift boxes are sent immediately after purchase in digital format. This allows you to customize and offer them without delay.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available with a custom amount to offer a stay, a meal at our restaurant La Table du Ventoux, or a relaxing moment at the Spa des Ecuries in our establishment HOTEL CRILLON LE BRAVE.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can send the gift voucher directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at HOTEL CRILLON LE BRAVE.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or to pick it up in person when finalizing your order. Digital delivery is immediate, while the gift box can be personalized to your liking for HOTEL CRILLON LE BRAVE.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be customized according to your wishes, to offer an unforgettable stay at our establishment HOTEL CRILLON LE BRAVE.
How do I create a group fund and invite people?
To create a piggy bank and offer a stay at HOTEL CRILLON LE BRAVE, select the dedicated option during your purchase. You can then invite participants by email or via a shareable link. The lucky beneficiary will be able to book their dates at the HOTEL CRILLON LE BRAVE establishment.
How can I choose the amount for a gift card?
The HOTEL CRILLON LE BRAVE gift certificate allows you to freely choose the amount to give, whether it's for a stay, a meal at the La Table du Ventoux restaurant, or a relaxing moment at the Spa des Ecuries.
How can I log in to my account?
To access your account on our website, use your email address and password on the login page. If you have forgotten your password, you can reset it via the dedicated option. Fully enjoy our services at HOTEL CRILLON LE BRAVE.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button. Enjoy your shopping experience at HOTEL CRILLON LE BRAVE.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time to offer unforgettable moments to your loved ones, with immediate digital delivery for each box chosen in our establishment HOTEL CRILLON LE BRAVE.
How do I remove a gift box from my cart?
To remove a box from your cart, simply click on the delete icon next to the desired item. You can also empty your entire cart using the dedicated option, at HOTEL CRILLON LE BRAVE.
How do I purchase or give a gift box?
To offer a gift box from HOTEL CRILLON LE BRAVE, select the gift box of your choice among our stays, gastronomic experiences, or wellness moments, add it to your cart, and complete your order online. You can customize your gift box with a message and send it immediately in digital version to the person of your choice, so that they can book their stay dates according to their preferences at our establishment HOTEL CRILLON LE BRAVE.
Can we give a gift certificate and let the recipient choose the experience?
Absolutely, you can offer a gift certificate with a custom amount to your loved ones, which they can use for a stay at the hotel, a meal at the La Table du Ventoux restaurant, or a relaxing moment at the Spa des Ecuries of our establishment HOTEL CRILLON LE BRAVE.
Can I modify or cancel my order?
Modifications or cancellations of your order are possible according to the conditions specified at the time of purchase, in our establishment HOTEL CRILLON LE BRAVE.
Is the gift box customer service reachable by email?
You can send us an email for any questions regarding your gift box. We commit to responding within 48 business hours to assist you best during your stay at HOTEL CRILLON LE BRAVE.
Is the gift box customer service reachable by phone?
The customer service of HOTEL CRILLON LE BRAVE is reachable by phone from Monday to Friday, 9 AM to 6 PM, as well as by email or online form.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space on our website. Log in with the credentials provided at the time of purchase to track your order at HOTEL CRILLON LE BRAVE.
Is there an online chat available for questions about gift boxes?
For any questions regarding your gift box, an online chat is available on our website. You will find quick and personalized answers to fully enjoy your stay at our establishment HOTEL CRILLON LE BRAVE.
Is there a dedicated customer service for gift boxes?
The dedicated customer service for the gift boxes of HOTEL CRILLON LE BRAVE is available to answer all your questions about your stay or your gastronomic experience.
Is there a dedicated FAQ for gift boxes?
Here you will find answers to your questions about using your gift box. The latter is valid for a reservation at HOTEL CRILLON LE BRAVE, where you can enjoy a luxurious stay in Provence, surrounded by vineyards and with a breathtaking view of Mont Ventoux.
Is spa access included in my gift box?
Access to the Spa des Ecuries is included in some HOTEL CRILLON LE BRAVE gift boxes. Check the detailed services in your box to confirm this option.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box has the same services as other guests at HOTEL CRILLON LE BRAVE, in accordance with the establishment's conditions.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box itself or in the accompanying booklet. You will find all the necessary information to fully enjoy your stay at HOTEL CRILLON LE BRAVE.
Is parking included in my gift box?
Parking is not included in your gift box for HOTEL CRILLON LE BRAVE. The specific conditions of your gift box detail the included services.
Is breakfast included in my gift box?
Breakfasts are included in the Romantic Getaway package at our establishment, HOTEL CRILLON LE BRAVE.
Is special attention given to the recipient of a gift box?
The recipient of a gift box at HOTEL CRILLON LE BRAVE will enjoy special attention, including services such as bike rides, picnic baskets, champagne, and flowers for a romantic stay, all in a luxurious setting surrounded by vineyards with a breathtaking view of Mont Ventoux, HOTEL CRILLON LE BRAVE.
Is a welcome drink included in my gift box?
Your gift box includes a welcome drink to greet you during your stay at HOTEL CRILLON LE BRAVE.
Should we bring towels to the Spa?
The towels are provided by the establishment for the Spa at the HOTEL CRILLON LE BRAVE stables.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them according to your preferences. Customization options are available to meet your specific needs at our establishment, HOTEL CRILLON LE BRAVE.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes and send them directly to your clients, either in digital format or in paper format. Delivery is immediate for the digital version, and the shipping details for the paper version are specified at the time of purchase, in our establishment HOTEL CRILLON LE BRAVE.
Do you offer preferential rates for bulk purchases?
Discount rates are applied for bulk purchases, with a customized quote based on the ordered volume at HOTEL CRILLON LE BRAVE.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer advantageous and customized solutions for corporate committees, with preferential rates and customization options tailored to your needs, at our establishment HOTEL CRILLON LE BRAVE.
How do I correct an incorrect email address for a gift box?
Updating an incorrect email address on your gift box is possible according to the conditions of the HOTEL CRILLON LE BRAVE establishment.
How can I leave a review for my gift box?
You can share your experience by leaving a review on our website after using your gift box. This helps to enrich the feedback about our establishment, HOTEL CRILLON LE BRAVE.
How can I contact the store?
The general terms and conditions of our gift boxes are available on our website. You will find all the necessary information to fully enjoy your stay at HOTEL CRILLON LE BRAVE.
Is there a dress code for the gift box?
For your stay at HOTEL CRILLON LE BRAVE, elegant attire is recommended for the restaurant and common areas to respect the refined atmosphere of the establishment.
From what age can I get a treatment?
The minimum age to enjoy a spa treatment at the Ecuries varies depending on the services offered. You can enjoy moments of relaxation at our establishment, HOTEL CRILLON LE BRAVE.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is required at the HOTEL CRILLON LE BRAVE establishment.
How can one access the hotel from the airport?
To access HOTEL CRILLON LE BRAVE from the airport, it is recommended to arrange a transfer by car or taxi, given the geographical location of the establishment in the heart of Provence. HOTEL CRILLON LE BRAVE offers a luxurious and peaceful setting, ideal for a romantic getaway or relaxation in nature.
Is the establishment accessible to people with reduced mobility?
The accessibility of HOTEL CRILLON LE BRAVE for people with reduced mobility depends on the facilities of the establishment. For a worry-free stay, it is recommended to check the specific amenities offered by the hotel.
Are pets allowed in the establishment?
HOTEL CRILLON LE BRAVE accepts pets, subject to specific conditions set by the establishment. To fully enjoy your stay in this luxurious setting in Provence, it is advisable to check the terms directly with HOTEL CRILLON LE BRAVE.
Where can I find the menus?
The menus of HOTEL CRILLON LE BRAVE are available on the detailed sheet of each gift box or directly on the establishment's website. There, you will find the gastronomic options offered by our restaurant La Table du Ventoux, as well as the services included in our gift boxes.
What are the hours of operation?
The opening hours of HOTEL CRILLON LE BRAVE vary depending on the services. For an unforgettable stay, you can enjoy the terraces with a breathtaking view of Mont Ventoux, or the Spa des Ecuries for a moment of relaxation.
Is there parking available near the establishment?
HOTEL CRILLON LE BRAVE has a private parking lot for its guests, providing a convenient solution for parking your vehicle during your stay.
What are the delivery methods for gift boxes/vouchers?
The HOTEL CRILLON LE BRAVE gift boxes can be sent immediately by email or delivered by mail according to your preference, with delivery times and conditions tailored to your choice.
Is postal delivery offered?
We offer postal delivery of our gift boxes for HOTEL CRILLON LE BRAVE. You can choose immediate digital delivery or postal delivery according to your preferences.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for stays, gastronomic or wellness moments within our establishment HOTEL CRILLON LE BRAVE.
Is the gift box available in physical format?
The HOTEL CRILLON LE BRAVE gift box is available in physical format, but you can also choose a digital version for immediate delivery. You can customize your gift box to your liking and enjoy a luxurious stay in Provence at our establishment, HOTEL CRILLON LE BRAVE.
Is the box presented in a neat packaging?
The HOTEL CRILLON LE BRAVE gift box is presented in an elegant and careful packaging, reflecting the luxury and authenticity of our establishment HOTEL CRILLON LE BRAVE.
Is the gift box available in a digital format (e-gift box)?
Yes, the HOTEL CRILLON LE BRAVE gift box is available in a digital version. You can send it immediately via email for a quick and convenient delivery.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient when placing your order. The box is sent immediately in digital format, and the recipient will be able to book their dates at HOTEL CRILLON LE BRAVE.
Do you deliver gift boxes internationally?
We offer international delivery of our gift boxes for HOTEL CRILLON LE BRAVE. Shipping costs and delivery times vary depending on the destination, with immediate digital dispatch available.
What are the delivery times for gift boxes by mail?
The HOTEL CRILLON LE BRAVE gift boxes are shipped within 48 hours by mail. The delivery time depends on the chosen destination. Digital delivery is immediate.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The box is sent immediately in digital version, allowing you to offer it according to your preferences. Take advantage of this flexibility to offer an unforgettable stay at our establishment HOTEL CRILLON LE BRAVE.
Is express delivery available?
Express delivery is available for the HOTEL CRILLON LE BRAVE gift boxes, allowing for quick receipt and immediate pleasure for the recipient.
How can I track my order?
To track your gift box order, log in to your account on our website. The reservation and usage conditions are specified at the time of purchase, at our establishment HOTEL CRILLON LE BRAVE.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail, as per your convenience. Delivery options are available during the order for a personalized experience at HOTEL CRILLON LE BRAVE.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is immediate in digital version. For a physical delivery, the gift box is shipped within 48 hours at HOTEL CRILLON LE BRAVE.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid for a new reservation according to the conditions of the establishment HOTEL CRILLON LE BRAVE.
Can my gift box be extended if not used?
The extension of your gift box depends on the establishment's conditions. At HOTEL CRILLON LE BRAVE, you can book your stay dates at your convenience, taking into account availability and the specific conditions of the gift box.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the establishment's conditions. You can book your dates at HOTEL CRILLON LE BRAVE to fully enjoy your stay.
Can I cancel my reservation made with a gift box?
Cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment HOTEL CRILLON LE BRAVE.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the reservation conditions specified at the time of purchase. You can book your dates with the establishment and enjoy your stay in our luxurious setting, surrounded by vineyards with a breathtaking view of Mont Ventoux, at HOTEL CRILLON LE BRAVE.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box depends on the conditions specified at the time of your booking. These conditions are specific to each establishment, including HOTEL CRILLON LE BRAVE.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on the availability of the establishment. The terms are specified at the time of booking, at our hotel HOTEL CRILLON LE BRAVE.
Can I convert my gift box into a gift card?
Gift boxes cannot be converted into gift checks. You can use them to book an experience at our establishment HOTEL CRILLON LE BRAVE.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
HOTEL CRILLON LE BRAVE offers special gift boxes for occasions like Valentine's Day, Christmas, or weddings, with unique experiences such as romantic stays or relaxing moments at the spa. You can discover these offers directly on our website to delight your loved ones.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
At HOTEL CRILLON LE BRAVE, we offer gift boxes suitable for various occasions, such as birthdays, weddings, or gatherings with friends. In our selection, you will find romantic getaways or moments of relaxation to offer for special occasions.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes we offer are official and guaranteed without intermediaries. This way, you enjoy an authentic and direct experience with our establishment, HOTEL CRILLON LE BRAVE.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the HOTEL CRILLON LE BRAVE gift boxes correspond to those offered by the establishment, such as romantic stays, gastronomic experiences, or relaxing moments at the spa. Recipients can book their dates directly with the hotel to fully enjoy these offers.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
Service exchanges, such as replacing a massage with a facial treatment, are possible depending on availability and the reservation conditions of HOTEL CRILLON LE BRAVE.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box from HOTEL CRILLON LE BRAVE. Payment terms are specified during the order on our website.
Is online payment secure?
Online payment on our website is fully secured to ensure the protection of your banking data. You can thus order your gift box with complete peace of mind to offer an unforgettable stay at HOTEL CRILLON LE BRAVE.
Is payment via group or shared payment possible?
Payment via group or shared payment is not offered for the gift boxes of our establishment HOTEL CRILLON LE BRAVE. You can pay for your order by credit card, bank transfer, or PayPal according to the options available at the time of your purchase.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique and romantic experience, such as our 'Romantic Getaway' stay which includes a bike ride, a picnic basket, champagne, and an overnight stay at our establishment HOTEL CRILLON LE BRAVE.
Is it possible to pay in installments?
Payment in installments is possible according to the order terms offered by our establishment HOTEL CRILLON LE BRAVE.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You can then offer this box to your loved ones, who can book their stay according to the availability at HOTEL CRILLON LE BRAVE.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of gift boxes. This option is available to facilitate professional purchases at our establishment, HOTEL CRILLON LE BRAVE.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
All payments made on our site are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your data at HOTEL CRILLON LE BRAVE.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account. The HOTEL CRILLON LE BRAVE gift boxes allow you to enjoy stays, gastronomy, or relaxation moments, according to your preferences.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
We accept payment by credit card, PayPal, Apple Pay, and Google Pay for your gift boxes. The recipient can book their dates at the HOTEL CRILLON LE BRAVE establishment.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at HOTEL CRILLON LE BRAVE. You can also find it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box with a Visa, Mastercard, or American Express credit card. HOTEL CRILLON LE BRAVE offers a luxurious and relaxing experience in Provence, with gift boxes suited to every taste.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box for HOTEL CRILLON LE BRAVE. Check its validity and usage in the terms and conditions.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer. You can choose and customize your gift box according to your wishes, with immediate digital delivery. Enjoy this unique experience at our establishment, HOTEL CRILLON LE BRAVE.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the establishment HOTEL CRILLON LE BRAVE.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order, which will then be included with the gift box. Take advantage of this thoughtful touch to make your gift even more unique, with HOTEL CRILLON LE BRAVE.
Can we add options to your gift box offers?
The gift boxes from HOTEL CRILLON LE BRAVE can be customized with additional options depending on availability and the specific conditions of each offer. You can choose and customize your gift box with all your desires to create a unique stay in Provence.
Do you offer premium packaging for gift boxes sent by mail?
We offer premium packaging options to enhance your gift box. You can choose the packaging during your online order to provide an even more luxurious experience for your loved one, with HOTEL CRILLON LE BRAVE.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark a special occasion like a birthday or a wedding. HOTEL CRILLON LE BRAVE allows you to choose and customize your gift box according to your wishes, to offer an unforgettable moment.
How do I request a refund for a gift box purchased online?
For a refund of your gift box purchased online, check the purchase conditions and have your order number ready. Refunds are possible according to the conditions specified at the time of purchase at our establishment, HOTEL CRILLON LE BRAVE.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be sent to you subject to availability. This service is offered by our establishment HOTEL CRILLON LE BRAVE.
Can partially used gift boxes be refunded?
Partially used gift boxes from HOTEL CRILLON LE BRAVE cannot be refunded. The beneficiary can book their dates at the establishment and enjoy the services according to their preferences.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, according to the establishment's conditions. The beneficiary can thus book their dates at HOTEL CRILLON LE BRAVE and fully enjoy their stay.
Does the right of withdrawal apply to the purchase of a gift box?
The right of withdrawal does not apply to the HOTEL CRILLON LE BRAVE gift boxes, as they are service provisions. The gift box is non-exchangeable and non-refundable.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of an already sent gift box depends on the terms of use specified at the time of purchase. The lucky recipient can book their dates at the HOTEL CRILLON LE BRAVE establishment.
What should I do if the received box is damaged or contains an error?
If the received gift box is damaged or contains an error, a photo of the box will be necessary to process your request quickly according to the conditions of the establishment HOTEL CRILLON LE BRAVE.
Can I get a refund for a gift box if I change my mind after purchase?
The refund conditions for a gift box depend on the purchase terms and are specified at the time of order. The boxes are customizable and can be given immediately in digital format, allowing the recipient to book their stay dates at their convenience at our establishment HOTEL CRILLON LE BRAVE.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it will no longer be usable. We advise you to check the establishment's conditions to know the possible extension options at HOTEL CRILLON LE BRAVE.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit may be issued according to the specific conditions of the HOTEL CRILLON LE BRAVE establishment.
How can I redeem the cashback?
To use your savings, you will receive a voucher to use when booking at HOTEL CRILLON LE BRAVE. The terms of use are indicated on the box set or gift voucher.
What is the processing time for a refund after I make a request?
The refund deadlines for your gift box are determined by the general terms and conditions of our establishment, HOTEL CRILLON LE BRAVE. This information is available on the page of the gift box you purchased.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The gift boxes from HOTEL CRILLON LE BRAVE are neither exchangeable nor refundable. The beneficiary can book their dates at the establishment and enjoy their stay according to the conditions specified at the time of purchase.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for stays booked with a gift box. Please check the available dates during your booking, as they depend on the availability conditions of our establishment HOTEL CRILLON LE BRAVE.
Is booking with a gift box subject to availability?
The reservation with a gift box at HOTEL CRILLON LE BRAVE is subject to the availability of the establishment. To fully enjoy your stay, it is advisable to book your dates as early as possible, to benefit from the tranquility and serenity that this 5-star hotel offers in the heart of Provence.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password so you can fully enjoy your gift box at HOTEL CRILLON LE BRAVE.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift voucher, have its number ready, which is essential to validate your reservation. This number will allow you to fully enjoy your stay at our establishment, HOTEL CRILLON LE BRAVE.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the establishment's availability. You can enjoy this relaxing moment in a luxurious setting, surrounded by vineyards and with a breathtaking view of Mont Ventoux, at HOTEL CRILLON LE BRAVE.
Can I use my gift box on holidays?
The use of your gift box at HOTEL CRILLON LE BRAVE is possible on holidays, subject to availability. To fully enjoy your stay, we recommend booking in advance.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment. You can book your dates directly with HOTEL CRILLON LE BRAVE to fully enjoy your stay.
Can I book online with my gift voucher?
To book with your gift box, you can choose your dates directly with the establishment HOTEL CRILLON LE BRAVE.
Can I make a reservation by phone with my gift box?
Booking by phone with a gift box is possible according to the conditions of the HOTEL CRILLON LE BRAVE establishment.
Can I make a reservation by email with my gift box?
Booking with a gift box is done directly with HOTEL CRILLON LE BRAVE, which will offer you available dates and inform you about the specific booking conditions.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of the establishment HOTEL CRILLON LE BRAVE.
Does my gift box cover the entire service?
Your gift box covers the service indicated on your exchange voucher at HOTEL CRILLON LE BRAVE. Any additional charges or options, such as extra activities or spa services, are at your expense.
Is my gift box personalized?
Your gift box is nominative and personalized with the name of the beneficiary indicated at the time of purchase. It is valid for a reservation at HOTEL CRILLON LE BRAVE, where you can enjoy romantic or gastronomic stays in a luxurious setting in Provence.
Can my gift box be used all at once?
Your gift box can be used in a single instance to fully enjoy your stay or services at HOTEL CRILLON LE BRAVE. Please check the specific conditions of your gift box to confirm the terms of use, HOTEL CRILLON LE BRAVE.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid for stays, gastronomic moments or well-being experiences at our establishment HOTEL CRILLON LE BRAVE.
Is my gift box valid in only one establishment?
Your gift box is valid for an experience at HOTEL CRILLON LE BRAVE, located in Provence and surrounded by vineyards with a breathtaking view of Mont Ventoux. You can enjoy this luxurious setting for a stay filled with the scents of Provence, at our establishment HOTEL CRILLON LE BRAVE.
Is an upgrade possible with an additional fee using my gift box?
Room upgrades are possible depending on availability and the establishment's conditions. You will be able to enjoy this service during your stay at HOTEL CRILLON LE BRAVE.
Can someone else use my gift box?
The gift box you received is personal and can only be used by you. You can book your stay dates directly with the establishment HOTEL CRILLON LE BRAVE.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested during your stay according to the establishment's conditions. The details are indicated on your gift box for a stay at HOTEL CRILLON LE BRAVE.
Is an ID required upon arrival when using a gift box?
Upon your arrival at HOTEL CRILLON LE BRAVE, you may be asked to present an ID to validate your reservation made with a gift box.
Do you accept pets?
HOTEL CRILLON LE BRAVE does not accept pets, in order to preserve the tranquility and comfort of all its guests.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and follow the instructions on our website. You will be able to choose your dates and enjoy your stay at our establishment HOTEL CRILLON LE BRAVE.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place your order as a guest, then book your dates at the HOTEL CRILLON LE BRAVE establishment.
Is my gift card divisible? Can I use it multiple times?
Your gift certificate can be used in multiple occasions, subject to availability and the reservation conditions of the HOTEL CRILLON LE BRAVE establishment.
What are the check-in and check-out times?
The check-in and check-out times at HOTEL CRILLON LE BRAVE are typically set from 3 PM for check-in and until 12 PM for check-out. These times may vary depending on availability and the specific conditions of your reservation.
What services are included in a gift certificate?
The services included in a HOTEL CRILLON LE BRAVE gift voucher depend on the chosen package. You can use this voucher for a stay at the hotel, a meal at the La Table du Ventoux restaurant, or a relaxing moment at the Spa des Ecuries.
What is the difference between a gift box and a free amount voucher?
With a gift box, you benefit from a choice among predefined experiences, such as an overnight stay or a meal, while an open amount voucher allows you to pay for a service up to the chosen amount. You can thus enjoy HOTEL CRILLON LE BRAVE according to your wishes, with complete freedom.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are clearly stated on our website. You can consult them before your purchase to offer a stay at HOTEL CRILLON LE BRAVE.
How do I use a gift box during booking?
To use your gift box at HOTEL CRILLON LE BRAVE, simply mention your unique code when booking your stay, dinner, or spa relaxation moment. Specific conditions are detailed at the time of purchase to ensure a personalized and serene experience.
Can the gift box be transferred to a third party?
The HOTEL CRILLON LE BRAVE gift box can be given to a third party. Simply enter the recipient's name when placing the order or customize the box to your liking to please your loved ones.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity depends on the establishment's conditions. At HOTEL CRILLON LE BRAVE, the beneficiary can book their dates with the establishment and enjoy their gift box according to the terms indicated at the time of purchase.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the establishment HOTEL CRILLON LE BRAVE.
What is the validity period of a gift box?
The gift boxes from HOTEL CRILLON LE BRAVE are valid for 1 year from the date of purchase. This duration allows the recipient to fully enjoy their stay or gastronomic experience at our establishment.
Are children allowed?
HOTEL CRILLON LE BRAVE is a luxurious establishment exclusively for adults, offering a serene and romantic setting, ideal for couples or individuals looking to disconnect.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the voucher, the remaining balance is lost. In case of exceeding the value, an additional payment is required, according to the conditions of the establishment HOTEL CRILLON LE BRAVE.
Is the spa access private?
Access to the Spa des Ecuries is included in the services offered by the HOTEL CRILLON LE BRAVE establishment.
What types of gift boxes do you offer?
We offer gift boxes for romantic getaways, gourmet escapes, or moments of well-being, with customizable options according to your preferences. You can give a gift voucher with a free amount for a stay, a meal at the restaurant, or relaxation at the spa, at our establishment HOTEL CRILLON LE BRAVE.